Best and worst telecoms customer service revealed
YouTube is becoming children's viewing platform of choice
Our latest research piece conducted with the FCA investigating current account prompts has now been published
Ofcom have published the 2018 Communications Market Report -providing data and commentary on key market developments in the UK communications sector.
We conducted research for Ofcom – in person and online – with adults in the UK as part of Ofcom’s programme of research to understand consumer engagement issues in communications markets.
Face to Face interviewing with adults in Scotland around a proposed new TV channel
We conducted research for Ofcom – in person and online – with adults in the UK as part of the latest wave of the annual Adults’ Media Literacy Tracker.
Having worked in partnership with SR-B for a number of years we are delighted to announce the purchase of the company and that Kay, Dave and Paul have joined Critical.
