HIGH QUALITY FIELDWORK RESEARCH SERVICES
IN-HOUSE DATA COLLECTION & FIELDWORK RESEARCH
We offer all fieldwork methodologies in house, managed by our research experts, providing clients with the highest quality data, including:
Questionnaire Design
Survey Programming & Hosting
Fieldwork Research
Coding
Translations
Data Processing & Analytics
Statistical Analysis
Dashboarding & Reporting
FACE TO FACE
Full UK coverage, with a team of over 300 interviewers managed by regional supervisors.
- Highly reliable – carefully screen consumer samples
- Total coverage – ability to reach every UK household
- Precise targeting – by region, demographic quotas, etc
- Accurate – interviewer moderated, automated routing
Our CAPI expertise includes:
- Intercepts – in-situ interviews capturing in the moment opinions
- Exit interviews – CSAT, Customer Experience, Campaign Recall
- Central Location Tests (CLT’s/ Hall) – Taste/Product/Concept Tests
- In-Home and Doorstep – Truly ‘Nat-Rep’ samples
- Product Placements / Campaign Awareness – Pre-Post Campaigns targeting specific audiences
ONLINE
Experts in designing clear, engaging, and easy to complete online surveys, using client databases, or our preferred panel providers.
Service Features
- Expert design consultancy
- Full access to over 250 online panels at once
- Secure, GDPR – compliant handling of customer data
- Data in a multitude of formats, inc online portals / dashboards & SPSS / excel.
Our CAWI (computer assisted web interviewing) expertise includes:
- Consumer Surveys (B2C)
- Business to Business Surveys (B2B) & Conjoint
- Customer Satisfaction & Customer Experience (CX)
- Usage and Attitude (U&A) & Brand Tracking
TELEPHONE
Specialists in high quality local and international consumer and B2B CATI interviews, using the ASKIA software platform, enabling raw data to be integrated with our mobile, online, and CAPI surveys.
- Wholly owned CATI centre & industry leading cost solutions
- Experienced interviewing teams across our two telephone centres
- Extensive quality quantitative data checking
- UK and global – in house international of local language interviewers
Comprehensive sample management system
- Maximising response rates
- Recording all calls information
- Booking in appointments by importance
- Control over the most complex of quotas & analyse data on a daily basis
Our CATI expertise includes:
- Consumer Tracker, B2B Hard To Reach & Usage & Awarenest
QUALITATIVE
Our Qualitative Research Team is headed up by Dr. Nick Williams, and Billy Pratt.
Traditional methods include:
- Focus Groups Discussions
- Depth Interviews and IDI’s
- Workshops
- In-home Research
- Accompanied Shops
- Customer & Stakeholder events
- Journey Mapping
Online methods include:
- Video Interviews
- Diaries
- Bulletin Boards
- Vox Pops
- Online Communities
FIELDWORK RESEARCH METHODS FAQ
Fieldwork in research refers to the process of collecting data directly from the source, typically outside of a traditional office or lab setting. It involves interacting with participants, observing behaviors, or gathering information in real-world environments. This can include conducting surveys, interviews, focus groups, or ethnographic studies.
Fieldwork is essential for gaining firsthand insights, understanding context, and ensuring the data collected is accurate and reflective of the target population. In market research, fieldwork helps businesses make informed decisions based on real consumer feedback and behavior.
Fieldwork research typically involves four primary methods, each tailored to gather specific types of data:
Surveys and Questionnaires
Structured tools used to collect quantitative data from a large number of participants. These are useful for gathering opinions, preferences, or demographic information quickly and efficiently.Interviews
One-on-one or small group discussions designed to collect in-depth qualitative data. Interviews provide detailed insights into participants’ thoughts, experiences, and motivations.Observations
Involves watching and recording behaviors, interactions, or environmental conditions in their natural setting. This method is ideal for understanding real-world behaviors without influencing them.Focus Groups
Facilitated discussions with a small group of participants to explore attitudes, perceptions, and ideas. Focus groups are valuable for uncovering nuanced opinions and generating creative solutions or feedback.
Each method can be used individually or in combination to provide a comprehensive understanding of the research topic.
Field research can be both qualitative and quantitative, depending on the research goals and methods used:
Qualitative Field Research focuses on exploring in-depth insights, understanding behaviors, and capturing the context of participants’ experiences. Methods include interviews, observations, and focus groups, providing rich, descriptive data.
Quantitative Field Research involves collecting numerical data to identify patterns, measure variables, and analyze statistical relationships. This often includes surveys, structured questionnaires, or experiments conducted in real-world settings.
Many field research projects combine both approaches (mixed methods) to gain a more comprehensive understanding of the subject.
Field research offers several key benefits, making it a valuable method for gathering data:
Real-World Insights
Field research provides firsthand data directly from participants in their natural environment, offering a more accurate and authentic understanding of behaviors, opinions, and experiences.Contextual Understanding
By observing participants in real-world settings, researchers gain insights into the context, social dynamics, and environmental factors influencing behaviors and decisions.Rich Data Collection
Especially in qualitative research, fieldwork allows for the collection of detailed, nuanced data, uncovering insights that might be missed in a controlled or artificial setting.Flexibility and Adaptability
Researchers can adapt their methods in real-time, exploring unexpected findings or clarifying participants’ responses as they arise.Improved Decision-Making
Field research provides actionable insights that help businesses and organizations make informed decisions based on actual customer needs and market conditions.Enhanced Credibility
Data collected in the field is often more relatable and persuasive, as it reflects real-world scenarios, boosting the reliability and validity of the findings.
Field research is essential for capturing the complexity of human behavior and generating insights that drive impactful strategies.
Field research is considered primary research because it involves collecting original, firsthand data directly from the source. Researchers gather information by conducting surveys, interviews, observations, or experiments in real-world settings. This data is collected specifically for the research project at hand, making it unique and tailored to the research objectives.
In contrast, secondary research involves analyzing existing data that has already been collected and published, such as reports, articles, or industry statistics. Field research focuses on generating new data rather than relying on previously gathered information.
Fieldwork refers to the process of collecting data and conducting research outside of a traditional office, lab, or controlled environment. It involves interacting directly with people, observing environments, or gathering information in real-world settings to gain firsthand insights. Common in disciplines like market research, anthropology, and sociology, fieldwork helps researchers understand behaviors, opinions, and contexts by engaging with participants in their natural surroundings.